Ecobank Customer Care Number (WhatsApp & Live Chat)

Ecobank is one of the largest banks in Africa, with a presence in 33 countries. It offers a wide range of banking products and services to individuals and businesses.

One of the most important aspects of any bank is its customer care. Ecobank claims to offer some of the best customer care in Africa, but is this really the case?

In this blog post, we will take a look at Ecobank’s customer care offerings and see if they live up to the hype. We will also compare Ecobank’s customer care to that of other major banks in Africa.

Ecobank Customer Care Channels

bank customer help center
bank customer help center

Ecobank offers a variety of customer care channels, including:

  • Phone: Customers can call Ecobank’s customer care center 24/7.
  • Email: Customers can send an email to Ecobank’s customer care team.
  • Live chat: Customers can chat with a customer care representative online.
  • Social media: Ecobank is active on social media, and customers can contact customer care through these channels.
  • Branch visits: Customers can also visit their local Ecobank branch to speak to a customer care representative in person.

Ecobank Customer Care Number

  • 07005000000 or +2347080653700 or + 23412701323
  • Premier Number: 0700PREMIER (07007736437)
  • Advantage Number: 0700ADVANTAGE (070023268243)
  • Toll Free 0700PREMIER (07007736437)
  • WhatsApp on (234) 808 760 3717


So, is Ecobank customer care the best in Africa? The answer is no. Ecobank’s customer care is average, and there are other banks in Africa that offer better customer care.

However, Ecobank’s customer care is not the worst either. There are other banks in Africa that offer worse customer care.

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If you are considering opening an account with Ecobank, you should be aware that the customer care may not be the best. However, you should also be aware that there are other banks in Africa that offer worse customer care.

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