Fidelity Bank Customer Care Number (WhatsApp & Live Chat)

Fidelity Bank is one of the leading commercial banks in Nigeria, with over 250 branches and 10,000 employees. The bank offers a wide range of products and services to both individual and corporate customers.

One of the things that Fidelity Bank is known for is its excellent customer care. The bank has a dedicated customer care team that is available 24/7 to assist customers with their needs. Customers can contact the customer care team via phone, email, social media, or by visiting a branch.

In this blog post, we will take a closer look at Fidelity Bank’s customer care and see what makes it so good. We will also compare Fidelity Bank’s customer care to that of other banks in Nigeria.

Fidelity Bank Customer Care Number

bank customer care
bank customer care

Whether you’re calling to make enquiries, to lodge a complaint, or simply to make a suggestion, you can reach them via the following channels below.

Call Us

  • General Enquiry: 0700 343 35489
  • From abroad: 0908 798 9069

WhatsApp

  • TrueServe: 0903 000 5252
  • Chat with IVY: 0903 000 0302

Email

  • true.serve@fidelitybank.ng

What makes Fidelity Bank’s customer care so good?

There are a number of things that make Fidelity Bank’s customer care so good. First, the bank has a very knowledgeable and experienced customer care team. The team members are well-trained on all of the bank’s products and services, and they are able to answer customer questions quickly and accurately.

Second, Fidelity Bank’s customer care team is very responsive. Customers can expect to get a response to their inquiry within a short period of time, regardless of how they contact the team.

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Third, Fidelity Bank’s customer care team is very friendly and helpful. The team members are always willing to go the extra mile to help customers resolve their issues.

Conclusion

Fidelity Bank’s customer care is one of the best in Nigeria. The bank’s customer care team is knowledgeable, experienced, responsive, friendly, and helpful. If you are looking for a bank with excellent customer care, Fidelity Bank is a good option to consider.

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