Heritage Bank Customer Care Number (WhatsApp & Email)

Heritage Bank is a leading commercial bank in Nigeria, offering a wide range of products and services to individuals and businesses. With over 200 branches across the country, Heritage Bank is one of the most accessible banks in Nigeria.

Heritage Bank is also known for its innovative customer care services. The bank offers a variety of ways for customers to get in touch with customer support, including phone, email, live chat, and social media.

In this blog post, we will take a closer look at Heritage Bank customer care. We will also provide tips on how to get the most out of Heritage Bank customer care services.

Heritage Bank Customer Care

Customer Help Center
Customer Help Center
  • Head Office Address

292B Ajose Adeogun Street, Victoria Island Lagos

  • Customer Center Number

0700 HERITAGE

  • For Complaints

complaints@hbng.com

  • For Enquiries

info@hbng.com

Tips for getting the most out of Heritage Bank customer care

Here are some tips for getting the most out of Heritage Bank customer care:

  • Know your options: Be aware of the different ways to contact Heritage Bank customer support. This will give you the flexibility to contact the bank in the way that is most convenient for you.
  • Be prepared: When you contact Heritage Bank customer support, be prepared to provide your account information and the details of your issue. This will help the customer service representative to resolve your issue quickly and efficiently.
  • Be patient: Wait times for Heritage Bank customer care can sometimes be long, so be patient. If you are unable to get through to customer support immediately, try again later.
  • Escalate your issue if necessary:┬áIf you are not satisfied with the response you receive from a customer service representative, you can escalate your issue to a manager.
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Conclusion

Heritage Bank customer care is a mixed bag. The bank offers a wide range of contact options and responsive customer service. However, wait times can be long and the quality of customer service can vary.

If you need to contact Heritage Bank customer support, be prepared to provide your account information and the details of your issue. Be patient and escalate your issue if necessary.

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